Bellami's Commitment To Quality
What makes BELLAMI Hair Extensions high quality?
All BELLAMI Hair Extensions go through a rigorous 4-point quality check. We ethically source 100% virgin Remy human hair to deliver high-quality, high-gram, cuticle-intact luxury hair extensions. This process ensures our hairstylists have the best tools to guarantee their guests' satisfaction.
- QUALITY DESIGN – Every product we create is developed in partnership with our network of hair stylists. BELLAMI Hair Extensions incorporates a unique design with 40 distinct features, which we carefully track during production to ensure consistency and quality in every product.
- QUALITY ASSURANCE – Each BELLAMI Hair Extension goes through an extensive series of lab tests during its development. We collaborate with 65 women who wear and test our extensions to assess durability, longevity, and overall performance. This testing allows BELLAMI to confidently guarantee a lifespan of 6-12 months with proper care.
- QUALITY CONTROL – From our offices in China to our warehouse in Los Angeles, our Quality Control experts thoroughly inspect each BELLAMI Hair Extension to ensure the highest level of quality.
- QUALITY SENSING – Our international sales representatives and Los Angeles-based customer service team gather valuable feedback and insights to help us consistently provide an exceptional experience both behind the chair and beyond. Connect with our engaged community through our social media channels and eCommerce website.
Hair Quality & Source
What type of hair does BELLAMI use?
BELLAMI uses luxury, superior quality human hair. Our 5 BELLAMI Professional Hair Extensions methods (Flex Weft, Volume Weft, Infinity Weft, Tape-Ins, K-tips and I-tips)
ethically sources 100% virgin Remy human hair and our Clip-In Hair Extensions use 100% Remy human hair.
Where is BELLAMI Professional’s Virgin Remy Hair sourced?
Our hair is ethically sourced from Central Asia, guaranteeing high-quality hair extensions that can be processed into the most platinum colors, with fair compensation and consent from our donors.
What is the difference between Virgin Hair and Virgin Remy Hair?
Virgin hair has never undergone harsh chemical treatments. Virgin Remy hair is carefully selected to ensure that all cuticles remain intact and aligned in the same direction.
What is the difference between Remy hair and non-Remy hair?
Remy hair has aligned cuticles that follow the hair's natural growth pattern, resulting in a silky texture with less tangling. In contrast, non-Remy hair lacks this alignment, leading to more tangling and matting, especially after washing.
What is the difference between single-drawn and double-drawn virgin Remy hair?
Single-drawn hair contains varying lengths, creating a natural taper. Double-drawn hair, used in BELLAMI Professional Hair Extensions, ensures uniform length for a fuller appearance from root to tip, reducing the need for extensive blending.
Is virgin Remy hair suitable for all hair types?
Virgin Remy hair is versatile and blends seamlessly with most hair types. BELLAMI Professional offers 4 methods and 6 constructions, allowing every guest to experience transformative results. BELLAMI Hair Stylists are trained to select the best method to reach your hair goals and match your lifestyle.
Extension Longevity & Care
How long do BELLAMI extensions last?
With proper care, BELLAMI Professional Extensions have a lifespan of 6-12 months, depending on how they are maintained at home and in the salon.
How can customers prevent tangling or shedding?
To prevent tangling and shedding, regularly brush BELLAMI Hair Extensions with a soft-bristle brush. Avoid brushing when wet to prevent damage. Using lightweight oils or detangling products helps keep extensions tangle-free.
Can customers style their BELLAMI Hair Extensions?
BELLAMI Hair Extensions can be styled like natural hair; heat protectant must be used before applying any heat to the hair.
Can customers color their BELLAMI Hair Extensions?
BELLAMI Professional Hair Extensions can be colored, but we do not recommend bleaching, lifting, or lightening extensions due to prior processing. Any chemical changes should be done at the stylist's discretion, with a strand test advised. Note that alterations will void The BELLAMI Warranty.
Can customers swim with their BELLAMI Hair Extensions
It is not recommended to swim with your BELLAMI Hair Extensions, as chlorine and saltwater exposure can lead to dryness, tangling, and potential discoloration. BELLAMI Hair Stylists can recommend the use of clip-ins that could be easily taken out when their guests want to swim.
How should customers store their BELLAMI Hair Extensions?
To store extensions for later reapplication, hang them upright with a BELLAMI Hair Extensions hanger and in a BELLAMI Hair Extensions Carrier bag. Always make sure they are clean and dry before storing them in a dark, secure, low-movement environment to maintain their integrity.
Quality & Customer Support
What is BELLAMI’s return policy?
Any manufacturing defects are covered by The BELLAMI Warranty within 90 days of purchase. Please note that chemical alterations will void the warranty. We also offer free returns within 30 days of purchase for unopened and unused merchandise.
What are BELLAMI’s sustainability efforts?
BELLAMI proudly offer the largest product assortment of Hair Extensions in the industry, packed in recyclable materials.
BELLAMI Hair Care is certified vegan, cruelty-free, and free of sulfates or parabens, with all shampoos and conditioners available in recyclable, refillable aluminum packaging.
Who should be contacted for further assistance
Please reach out to Customer Service via pro@bellami.com or 1 (844) 871-7877.
If necessary, contact your Sales Rep or Sales Director.
STILL HAVE ANY QUESTIONS?
Monday - Friday:
7:00 AM TO 4:00 PM PDT
1 844.871.7877
support@bellami.com